Customer Research
Analyze customer feedback, reviews, and behavioral signals.
Extract Review Insights
extract-review-insights
Extracts patterns from customer reviews: what they like, dislike, useful language, and which product claims hold up.
Contributed by Tim Petrella
Customer Research intermediate
Build a Customer Profile
customer-profile
Produces a customer profile document from existing personas, analytics data, review insights, and direct user knowledge. Gives downstream skills and team members context about the brand's customer persona(s).
Contributed by Tim Petrella
Customer Research intermediate