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Document Your Brand Voice

Skill Name: document-brand-voice

Extracts a structured brand voice guide from example content samples the user provides. Analyzes tone, vocabulary, sentence structure, and formatting patterns across 5-10 pieces of representative brand content and produces a reusable reference document with tone spectrums, word lists, style rules, and before/after demonstration rewrites. Designed as a foundational primitive that improves the output of all content-generation skills.

Certified beginner Primitive

License: Apache-2.0

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Skill Details

Frequently Asked Questions +
What does the Document Brand Voice skill do?
It analyzes 3–10 samples of your existing brand content and extracts a structured voice guide covering tone spectrums, vocabulary preferences, sentence style, formatting conventions, and rhetorical patterns. The output is a reusable reference document that any team member or AI tool can follow.
What kind of content samples should I provide?
Product descriptions, marketing emails, social media captions, About Us pages, or any writing that represents how your brand sounds. A mix of content types gives the best results. You can also flag specific samples you like or dislike so the skill weighs them accordingly.
Do I need technical skills to use this?
No. This is a beginner-level skill that works through a guided conversation. You paste your content samples and the AI walks you through a short calibration step before generating the voice guide.
How is this different from just asking AI to describe my brand voice?
A one-off prompt gives you a vague paragraph. This skill runs a structured multi-turn analysis that produces a document with named sections other skills and tools can reference. The output is designed to be a durable artifact, not a throwaway answer.
What can I do with the voice guide once it's generated?
Feed it into other SkillShelf skills as a reference input, share it with copywriters or agencies as a style guide, or attach it to any AI prompt where you need on-brand output. The guide uses a fixed heading structure so it's easy to parse programmatically.
Full Skill Definition +

Document Your Brand Voice

This skill produces a brand voice reference document from example content. The output is designed to be saved and uploaded alongside content-generation skills (product descriptions, emails, landing pages, social copy) so that AI-generated content matches the brand’s actual voice instead of sounding generic.

The quality of this document determines whether downstream content sounds like the brand or sounds like every other brand in the category. Specificity is everything — a useful voice guide documents what this brand actually does, not what brands in general should aspire to.

For reference on the expected output format and level of detail, see examples/sample-brand-voice-guide.md.

Interaction flow

Follow these three steps in order. Do not skip the voice calibration step.

Step 1: Collect content samples

Ask the user to paste 5-10 pieces of content that represent how their brand should sound. Suggest specific content types they might include:

  • Product descriptions
  • Marketing emails or email subject lines
  • Homepage or landing page copy
  • Social media captions
  • About page or brand story text
  • Packaging copy or taglines
  • Blog post introductions
  • Customer-facing notifications or transactional messages

Tell them to paste all samples in a single message. If they have notes about what they like or dislike about specific samples, they should include those alongside the relevant sample.

If the user provides fewer than 3 samples, accept them but note that the voice guide will be more accurate with 5-10 samples spanning at least 2-3 different content types.

Step 2: Voice calibration

After receiving the samples, perform a preliminary voice analysis silently. Do not share the analysis yet. Instead, do the following:

  1. Identify the user’s product category from the samples (skincare, outdoor gear, pet products, home goods, food and beverage, apparel, etc.).
  2. Choose a plausible product in that category that was not mentioned in the samples.
  3. Write a short product description paragraph (3-4 sentences) for that product in three distinct voice interpretations labeled A, B, and C.

Each variation must be a plausible reading of the voice in the samples, but they should differ meaningfully along at least two dimensions. For example:

  • One variation might lean more casual and warm
  • Another might lean more polished and authoritative
  • Another might lean more minimal and direct

Do not label the variations with descriptors like “casual” or “authoritative.” Present them neutrally as A, B, and C so the user reacts to the writing itself, not to the label.

Ask the user: “Which of these sounds most like your brand? If none is exactly right, tell me what you would change — or what you liked from more than one.”

Use the user’s selection (and any notes about what they liked or disliked) to calibrate the final analysis. The chosen variation anchors the voice profile. Where the samples are ambiguous, weight the analysis toward the interpretation that aligns with the user’s pick.

Step 3: Produce the brand voice guide

Generate the complete brand voice guide using the format specified below. The guide must reflect both the patterns observed in the samples and the calibration signal from the user’s selection in Step 2.

Analysis instructions

Read all samples before writing anything. The goal is to extract what the brand’s content actually does, not to prescribe what it should do.

Core principles

  • Extract, do not impose. Describe what the samples actually do. Do not describe what you think the brand should sound like or what brands in this category typically sound like.
  • Evidence required. Every claim in the voice guide must be supported by a specific phrase, pattern, or example from the samples. If you cannot point to evidence, do not include the claim.
  • Pattern threshold. A pattern observed in a single sample is an anomaly. A pattern observed in three or more samples is a voice characteristic. Patterns observed in two samples may be noted with lower confidence.
  • Calibration weighting. Where the samples support multiple interpretations, weight toward the interpretation that aligns with the user’s choice in Step 2.

Dimensions to analyze

Analyze the samples across these six dimensions:

1. Tone spectrums. Position the brand on each of these spectrums based on evidence in the samples:

  • Formal ---- Casual
  • Serious ---- Playful
  • Technical ---- Accessible
  • Reserved ---- Enthusiastic
  • Authoritative ---- Conversational
  • Minimal ---- Expressive

For each spectrum, cite a specific phrase or pattern from the samples that supports the placement. Do not position the brand on a spectrum without evidence.

2. Vocabulary. Extract:

  • Words and phrases the brand uses repeatedly (minimum 2 occurrences across samples). Group by function: descriptive words, action verbs, connectors, and calls-to-action.
  • Words and phrases the brand appears to avoid — inferred from their consistent absence despite being common in the product category.
  • How the brand handles jargon and technical terms: does it use industry language, define it, avoid it, or replace it with plain language?

Focus on vocabulary that distinguishes this brand from others in the same category. “Quality,” “premium,” and “trusted” appear in every brand’s copy and are not useful entries. Document what is distinctive.

3. Sentence structure. Document:

  • Typical sentence length: short and punchy, medium, long and flowing, or deliberately mixed.
  • Preferred sentence types: simple declarative, compound, fragments, rhetorical questions, imperatives.
  • How the brand opens paragraphs and descriptions: does it lead with a benefit, a feature, an emotion, a question, or a command?
  • Person and address: does the brand use “you” (second person), “we” (first person), or describe the product in third person? Is the customer addressed as a peer, someone to advise, or someone to serve?

4. Punctuation and formatting. Document:

  • Exclamation mark frequency: frequent, occasional, or absent.
  • Use of em dashes, ellipses, colons, or parenthetical asides.
  • Capitalization patterns: title case, sentence case, or all-caps for emphasis.
  • Preference for bullet points versus flowing paragraphs.
  • Emoji usage: present and frequent, occasional, or absent.

5. Rhetorical patterns. Identify:

  • How the brand makes benefit claims: direct assertion, sensory language, social proof, aspirational framing, or scientific/technical backing.
  • Whether the brand uses humor, storytelling, urgency, scarcity, or exclusivity — and how frequently.
  • How the brand builds trust: through expertise, relatability, transparency, credentials, or community.
  • How the brand addresses objections or concerns: preemptively, through FAQ-style content, or not at all.

6. Cross-content-type variation. If the samples span multiple content types (product pages, emails, social, etc.), note where the voice shifts. Real brands modulate their voice across channels. Document the variation rather than forcing a single uniform profile.

For example: “Product descriptions use a more technical and detailed voice, while social captions are shorter and more playful. Email subject lines use urgency that does not appear elsewhere.”

Output format

Produce the brand voice guide as a Markdown document with the following structure. Use this exact heading hierarchy so the guide is consistent and parseable by downstream skills.

# [Brand Name] Brand Voice Guide

If the brand name is not evident from the samples, ask the user or use a placeholder.

Voice summary

Write 2-3 sentences that capture the overall feel of the brand’s voice. This is not a list of adjectives. It is a paragraph that someone could read and immediately understand how the brand sounds. A person unfamiliar with the brand should be able to read this summary and produce a reasonable first draft in the right voice.

Tone spectrums

Present as a table:

| Spectrum | Position | Evidence |
|----------|----------|----------|
| Formal ↔ Casual | [position description] | "[quoted phrase or pattern from samples]" |

Position descriptions should be specific, not just “slightly casual.” Use language like “Casual but never sloppy — contractions are standard, slang is absent” or “Formal in structure but warm in word choice.”

Vocabulary

Three subsections:

  • Words and phrases to use: grouped by function (descriptive, action, connectors, CTAs), each with the context where it appeared.
  • Words and phrases to avoid: each with reasoning grounded in the samples — why it does not fit this voice.
  • Jargon handling: how the brand treats technical or industry-specific terms, with examples.

Sentence style

Two subsections:

  • Structure patterns: sentence length, complexity, opening patterns, with examples from the samples.
  • Person and address: how the brand speaks to and about the customer, with quoted examples.

Formatting conventions

Document punctuation, capitalization, list formatting, and emoji usage patterns observed in the samples.

Rhetorical patterns

How the brand persuades, builds trust, and connects emotionally. Reference specific examples from the samples.

Demonstration rewrites

Include 3-5 rewrites. Each demonstrates the brand voice applied to a different content type. Use this structure for each:

**Content type:** [e.g., Product description, Email subject line, Social caption, CTA, Hero headline]

**BEFORE (generic):**
[Generic ecommerce copy that any brand in the category might produce]

**AFTER (brand voice):**
[The same content rewritten in this brand's voice]

**WHY:**
[Which specific voice rules from this guide are demonstrated in the rewrite.
Cross-reference section names — e.g., "Uses second person address (Sentence Style > Person and Address)
and leads with a sensory benefit (Rhetorical Patterns)."]

Requirements for the demonstration rewrites:

  • The “before” text must be generic ecommerce copy. Do not use the user’s actual samples as the “before.”
  • Cover at least 3 different content types across the rewrites.
  • The “after” must demonstrably follow the specific rules documented in this guide. If the “after” text could belong to any brand in the category, it is too generic.
  • The “why” must reference specific sections of this guide by name. If you cannot cite specific rules for the choices in the “after,” the guide itself needs more specificity.

How to use this guide

End the document with a brief section explaining:

  • Save this document and keep it accessible.
  • When using AI skills for content generation (product descriptions, emails, landing pages, social copy), upload or paste this guide alongside your request.
  • Provide the guide in full rather than excerpting individual sections. The voice is the combination of all patterns, not any single dimension.

Edge cases

Fewer than 3 samples

Produce the guide, but add a Confidence notes section at the end. Flag which dimensions are based on limited evidence and recommend additional content types that would strengthen the guide. Do not refuse to produce output.

Inconsistent voice across samples

Do not average contradictory patterns into a bland middle ground. Instead, document the variation explicitly: “Product descriptions use a technical, detailed voice while social captions are casual and playful.”

If the inconsistency appears accidental rather than intentional channel adaptation, flag it as a question: “Your product descriptions use a playful tone while your emails are quite formal — is this intentional, or would you like to align on one approach?”

Use the calibration selection from Step 2 to determine which interpretation to weight more heavily in ambiguous cases.

Non-brand content in the samples

If the user includes content they clearly did not write (third-party reviews, competitor copy, press coverage), note it and ask whether to include it in the analysis. Exclude it by default unless the user confirms it represents their target voice.

All samples are the same content type

Produce the guide, but note in the Confidence section that the analysis reflects only one content format. The voice guide will be most useful for that format and may need adjustment for others. Recommend providing samples from 2-3 different content types for a more robust guide.

Example Output: sample-brand-voice-guide.md+

HealthySkin Co. Brand Voice Guide

Voice summary

HealthySkin Co. sounds like a knowledgeable friend who is genuinely enthusiastic about skincare science but never lectures. The voice is warm and direct, grounded in ingredient specifics rather than vague promises, and treats the reader as someone who cares about what goes on their skin and why. There is a quiet confidence — claims are specific and backed by formulation details, not superlatives.

Voice calibration

The user was presented with three variations of a product description for a brightening eye cream:

A: "Our Luminous Eye Complex brings together niacinamide and caffeine to gently wake up tired under-eyes. Think of it as your morning coffee, but for your skin — minus the jitters. Lightweight, absorbs in seconds, plays beautifully under concealer."

B: "Formulated with 5% niacinamide and encapsulated caffeine, the Luminous Eye Complex targets dark circles and puffiness through two complementary pathways. The fast-absorbing gel texture layers seamlessly under makeup without pilling."

C: "Dark circles? Meet your match. The Luminous Eye Complex pairs niacinamide with caffeine to brighten and de-puff — no heavy creams, no waiting around. Just smooth it on and get on with your morning."

User selected: A — noting they liked the ingredient specificity of B but preferred the personality and warmth of A. Found C too aggressive and salesy.

Tone spectrums

Spectrum Position Evidence
Formal ↔ Casual Casual but informed — contractions are standard, sentence fragments appear occasionally, but ingredient names and concentrations are always precise "Think of hyaluronic acid as your skin's favorite drink" alongside "0.5% retinol encapsulated in squalane for slow release"
Serious ↔ Playful Playful with substance — humor is light and analogy-driven, never at the expense of credibility "Your moisture barrier called. It wants backup." followed immediately by specific formulation details
Technical ↔ Accessible Accessible-first with technical depth available — leads with the benefit, follows with the science "Calms redness on contact (that's the centella)" rather than "Centella asiatica extract provides anti-inflammatory properties"
Reserved ↔ Enthusiastic Genuinely enthusiastic but never breathless — excitement is directed at ingredient science and results, not at the product itself "We spent eleven months getting this texture right" rather than "You'll LOVE this amazing new formula!"
Authoritative ↔ Conversational Conversational with earned authority — speaks as someone who has done the research and is sharing findings with a friend "Here's what we know about bakuchiol" rather than "Studies have demonstrated that bakuchiol..."
Minimal ↔ Expressive Moderately expressive — uses analogies and sensory language but paragraphs stay tight, typically 2-3 sentences Product descriptions average 60-80 words; email paragraphs rarely exceed 3 sentences

Vocabulary

Words and phrases to use

Descriptive: lightweight, silky, bouncy, dewy, plump, melty (texture words that are sensory and specific); clean-rinsing, fast-absorbing, non-greasy (functional descriptors)

Action verbs: smooth on, layer, pat in, boost, calm, drench, wake up, reset — tactile verbs that describe what the user physically does or what the product physically does to skin

Connectors: "here's the thing," "think of it as," "translation:," "in plain English" — phrases that bridge technical content to accessible explanation

Calls-to-action: "try it with," "pair it with," "your skin will thank you" — soft, suggestion-oriented rather than imperative

Words and phrases to avoid

  • "Anti-aging" — absent across all samples despite being a skincare standard. The brand discusses specific concerns (fine lines, firmness, elasticity) rather than using the umbrella term.
  • "Luxurious" / "luxury" — never appears. Price positioning is implicit through ingredient quality, not through lifestyle signaling.
  • "Miracle" / "magic" / "transform" — the brand avoids overclaiming. Results language is specific: "reduces redness in two weeks" rather than "transforms your skin."
  • "Clean beauty" — despite formulating without common irritants, the brand avoids the "clean" label and instead lists what is and is not in the formula.
  • "Buy now" / "Shop now" — CTAs in the samples use softer language: "find your routine," "see the full ingredient list," "try it for yourself."

Jargon handling

Technical ingredient names are used (niacinamide, squalane, centella asiatica) but always paired with a plain-language explanation on first mention. Concentrations and percentages appear frequently and are treated as trust signals rather than jargon. The brand assumes the reader is interested in ingredients but does not assume prior knowledge.

Pattern: "[ingredient name] — [what it does in plain language]" appears in 7 of 8 product descriptions.

Sentence style

Structure patterns

Sentences are short to medium (8-18 words typical). The brand uses a rhythm of one longer explanatory sentence followed by a short punchy one: "We paired niacinamide with zinc PCA to balance oil production without stripping your skin. No tightness. No flaking."

Sentence fragments are used deliberately for emphasis and rhythm, never for laziness: "Lightweight. Breathable. Gone in ten seconds."

Paragraphs in product descriptions are 2-3 sentences. Email paragraphs occasionally extend to 4 sentences but never longer.

Opening pattern: product descriptions consistently lead with what the product does for the user (benefit-first), then follow with how it works (ingredient/mechanism). Never leads with the product name or a feature.

Person and address

Second person ("you," "your skin") is dominant — used in 9 of 10 samples. First person plural ("we") appears when discussing formulation decisions: "We chose encapsulated retinol because..." The customer is addressed as a peer who is curious and capable of understanding the science, not as someone who needs to be told what to do.

Formatting conventions

  • Exclamation marks: Rare. Approximately one per product page, never more than one per paragraph. Used for genuine enthusiasm ("Eleven months of testing!"), never for hype.
  • Em dashes: Frequent. Used to insert ingredient explanations: "centella asiatica — the same plant used in traditional wound healing."
  • Parenthetical asides: Occasional, conversational: "(yes, even on oily skin)" or "(your morning coffee, but for your face)."
  • Capitalization: Sentence case everywhere. Product names use title case. Never all-caps for emphasis.
  • Lists vs. paragraphs: Ingredient lists use bullets. Everything else is flowing paragraphs. Bullet points are functional, not stylistic.
  • Emoji: Absent from product pages and emails. Occasional in social captions (plant and droplet emojis only — no faces, no fire, no stars).

Rhetorical patterns

Benefit claims are grounded in formulation specifics: "5% niacinamide to even your tone over 4-6 weeks" rather than "brightens your complexion." Results are time-bound and hedged appropriately.

Trust-building operates through transparency about formulation decisions: "We tried three different vitamin C derivatives before settling on ascorbyl glucoside — it's more stable, even if it's less flashy on a label." The brand earns authority by showing its work.

Analogy and metaphor are the primary tools for making science accessible: "Think of your moisture barrier as a brick wall — ceramides are the mortar." Analogies reference everyday objects, not luxury or aspirational imagery.

Urgency and scarcity are absent. No limited-time language, no countdown pressure, no "selling fast" signals in any sample.

Social proof is light — a mention of "thousands of routines" in one email but no review counts, celebrity endorsements, or award badges in the product copy itself.

Demonstration rewrites

Content type: Product description

BEFORE (generic): Discover our amazing new hydrating serum. This luxurious formula is packed with powerful ingredients to transform your skin. Get ready for a radiant, youthful complexion. Shop now and see the difference!

AFTER (brand voice): A hydrating serum that actually feels like water — not another heavy layer. We combined three molecular weights of hyaluronic acid with squalane so hydration reaches deeper than the surface and stays there. Smooth it on after cleansing, before everything else. Your skin drinks it in about fifteen seconds.

WHY: Leads with sensory benefit and texture, not with excitement (Tone Spectrums > Serious ↔ Playful). Uses specific ingredient details with plain-language explanation (Vocabulary > Jargon Handling). Avoids "luxurious," "transform," "amazing," and "Shop now" (Vocabulary > Words to Avoid). Addresses the reader in second person as a peer (Sentence Style > Person and Address). CTA is a soft usage instruction, not a purchase command (Vocabulary > Calls-to-Action). Short sentences with a fragment for rhythm (Sentence Style > Structure Patterns).


Content type: Email subject line

BEFORE (generic): Don't miss out! Our biggest sale of the year starts NOW

AFTER (brand voice): The serum we spent eleven months on is finally here

WHY: No urgency language, no all-caps, no exclamation marks (Formatting Conventions; Vocabulary > Words to Avoid). Builds intrigue through the formulation story rather than a discount (Rhetorical Patterns > Trust-Building). Single sentence, no punctuation pressure (Sentence Style > Structure Patterns).


Content type: Social caption

BEFORE (generic): Our NEW moisturizer is a total game-changer! Packed with the BEST ingredients for glowing, healthy skin. Link in bio to shop!

AFTER (brand voice): Ceramides, squalane, and oat extract — three ingredients your moisture barrier actually recognizes. Our new daily moisturizer is the simplest step in your routine and the one your skin notices most. Full ingredient list on the product page.

WHY: Opens with specific ingredients using the em-dash explanation pattern (Formatting Conventions; Vocabulary > Jargon Handling). No all-caps, no "game-changer" superlatives (Vocabulary > Words to Avoid). CTA points to information, not to a purchase (Vocabulary > Calls-to-Action). Addresses skin in the second person with the body-as-agent pattern — "your skin notices" (Sentence Style > Person and Address). No emoji in this context despite being social (Formatting Conventions > Emoji — this brand uses them sparingly even on social).

How to use this guide

Save this document and keep it accessible. When using AI skills for content generation — product descriptions, emails, landing pages, social captions — upload or paste this guide alongside your request. Provide the full guide rather than excerpting individual sections. The voice is the combination of all these patterns working together, not any single dimension in isolation.

When reviewing AI-generated content, use the Tone Spectrums table and Vocabulary lists as a checklist: does the output match the documented positions and use the right words? The Demonstration Rewrites show what the voice looks like in practice across different content types.

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